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The issue with the context area in Colleague not displaying properly is a defect in version 6.6 of UI. Here is the full description of the issue:
ISSUE: In UI 6.6, if the user has customized the browser font by changing the font size (settings-->appearance-->font size in Chrome) to anything larger than "medium (recommended)" or perhaps made changes to other font settings under "Customize fonts", the context card will display completely blank besides the person's photo and the very top part of their name and ID (which is unreadable). This can happen in various browsers, not just Chrome.
REPLICATION STEPS: In the Chrome browser, go to "chrome://settings/appearance" and change the 'font size' to 'large' or 'very large'.
EXPECTED RESULT: Colleague UI should display data (name, address, phone number, etc.) in the context header for the person who is pulled up in UI.
ACTUAL RESULT: Colleague UI doesn't display any data in the context header besides the person's photo and the very top part of their name and ID (not legible).
WORKAROUND: In Chrome, go to Settings->Appearance and change the 'font size' to medium.
I tested this in Chrome, and it does produce the issue. Sandi confirmed that changing the font size to Medium in her instance of Chrome resolved the issue for her.