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Instructions for Shared Mailbox and Calendar
- If Access is denied an Access Request may need to be completed before access is granted
- After adding the mailbox, you may need to close the application down and open again
Outlook on Mac
- Go to File > Open > Shared Mailbox
- Type the name of the shared account and click it when it appears
- Click Add
Outlook Calendar
- Go to File > Open > Shared Calendar
- Type the name of the shared account and click it when it appears in the box
- Click Add
New Outlook on Windows
- In Navigation Pane locate the 'Shared with me' Folder and expand
- If missing: right click and select add shared folder or mailbox
- Enter the mailbox email address
- Click Add
File Menu
- Select File tab > Account Settings
- Double Click the email account
- Select more settings
- Advanced Tab
- Click Add to additional mailboxes
- Enter the Shared mailbox email address
- Click Add?
Web Browser
- Log into Outlook via web browser
- Right click on Mailbox
- Enter shared mailbox email address or resource number
- Click Add
- Folder should appear in the left pane under the other folders
Need More Help?
To create a service ticket, click the Request Service button on this page: Create a Service or Remove this Link