Multi-Factor Authentication

What Is It?

  • Multi-Factor Authentication (MFA) is a security feature designed to verify the identity of the person signing in

Who Is Eligible to Use This Service?

  • All Employees attempting to VPN or Remote in will need MFA via OKTA
  • All Employees accessing Email will need OKTA
  • All Students and Faculty signing into Canvas will need Canvas MFA
  • All Students accessing Email will need Microsoft 365 MFA

Where Can I Get It?

  • Upon signing into any of the above resources you should be automatically prompted to ether set up or sign in via MFA

Troubleshooting Tips

  • OKTA – if not prompted for setup, in a web browser go to witcc.okta.com and sign in with username: first.last@witcc.edu Password: (Long Network Password)
  • Canvas MFA – My.witcc.edu has a Canvas card. If there are issues accessing this (open a Ticket)
  • Microsoft 365 – My.witcc.edu has a Student Email card. If there are issues accessing this (open a Ticket)

Need More Help?


To create a service ticket, click the Request Service button on this page: MFA Support

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